FAQ
What is the status of my order?
You will receive an email confirmation of your order upon submission, and a second email containing tracking information once your order ships.
Please visit the order tracking page for additional information, or if you have an account you may view more details in the order history section.
If you need additional information, please contact us by email or call us at +91-93990 24162, and we will be happy to assist you.
Please visit the order tracking page for additional information, or if you have an account you may view more details in the order history section.
If you need additional information, please contact us by email or call us at +91-93990 24162, and we will be happy to assist you.
How do I remove or edit products in my cart?
When viewing your cart, to remove a product completely, click on the small grey "x" to the right of the product. To adjust the quantity of the product being ordered, type the quantity that you would like to purchase into the quantity box, and click "update."
How do I resolve a problem with my payment?
If you received notice that there is a problem with the payment of a pending order, please contact Kibo. As it may require a new credit card or other personal information to be exchanged, we suggest doing so via phone. Please call +91-93990 24162.
Was I charged twice for my order?
We don’t charge for orders until the order physically ships. If you see a duplicate charge for an order, this is likely your credit card’s pre-authorization (or “mirror charge”), not an actual charge. Once the order ships, the funds will be withdrawn from your account. The original pre-authorization charge will be removed from your account after that. If you have any questions about this, please contact us.
How to Change my Photo from Admin Dashboard?
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
My order is late and/or incorrect. What should I do?
While we do our best to ensure all of our items are delivered on time and in proper condition, some things are out of our control.
Please contact us, someone on our product team will get back to you ASAP.
Please contact us, someone on our product team will get back to you ASAP.
